1. End-user access to lawful content, applications and services (and now devices) must be nondiscriminatory. This does not imply that network operators may not charge users more for increased bandwidth (access tiering).
2. Reasonable network and traffic management (i.e., to ensure network and user security are not threatened) must be allowed.
3. On the market access side, network operators should treat all content, applications and services in the same way, irrespective of their origin, ownership or destination.
4. Traffic prioritization and service differentiation is allowed, as long as it is not discriminatory. This means that all types of like traffic should be treated the same, but it does not prohibit differential pricing, as long as providers of the same or similar content, applications or services are subject to the same pricing offers. (We note, however, that there is significant disagreement around the issue of charging for any form of prioritization.)
5. Deliberate blocking based on type of content or applications, classes of applications, or specific service providers or end-users is a clear trigger for investigation. The onus for justifying such activity should rest with network operators.

Emily