“Can competition kill innovation?”
Sounds like a silly question, right?
Common thinking suggests that competition forces you to innovate so the two are not opposed.
Economic theory is not quite so optimistic. The argument - in a nutshell - is that innovation investment is motivated by the guarantee of a return, and competition can diminish that return. Hence competition kills the investment incentive. This is hugely relevant to the emergence of the Anywhere Network because on the mobile, and especially on the fixed side, the technologies that form the Anywhere Network and enable Anywhere Services (and associated revenues) require very significant amounts of investment.
I was at an event on ultra-broadband (aka fixed Next Generation Access) organised by French regulator ARCEP yesterday (minutes and audio here), and this conundrum seemed to pervade every topic that was touched on. In a nutshell, the French regulator and others in Europe don’t believe that competition will kill innovation, but they can’t deny that the threat of competition deters incumbents from the investment. Their answer is to favor infrastructure competition by eliminating the bottleneck of access to ducts (which in turn lowers deployment costs) that confers an unfair advantage to incumbents (they own a lot of ducts).
This explains recent decisions in France and Spain to open the duct market and not regulate the network itself. In this way, the European model is moving closer to the US model of platform competition. European regulators acknowledge that these choices lead to an instituted oligopoly, but believe that any more competition will kill the incentive to invest.
What confuses me in this analysis is “which competition are we talking about?”
After all, the consumer doesn’t really care whose fiber strand delivers services. The consumer would like to have a choice of service providers, and a greater variety of services no matter who brings the fiber to his home. A lot has been written lately about mobile open access and Yankee Group has taken a stance that Open Access is a key enabler of Anywhere. That, of course, applies just as much to the fixed network (and we need to write more about this, which falls squarely on my shoulders, I’m afraid…)
But of course, we’re back to the argument I spelt out at the top. Most wireline operators are convinced that vertically integrated walled gardens are more profitable and therefore more likely to pay back for a new infrastructure they know they will have to roll out sooner or later. Forget that unbundling of their old (copper) network has largely proven to be extremely profitable to them. Forget that Open Access fiber networks in Sweden have higher penetration rates than closed ones. This is more dogma than economic analysis. The fact of the matter is they’ve been doing walled gardens for so long they no longer appreciate the virtues of an open field.
But it’s a paradoxical position. Because at the same time they’re complaining that they can’t get a share of from whatever revenues happen “over the top”. The Internet (barring any rash political decision on Net Neutrality) is open by definition and infrastructure owners see the Googles, Salesforces and Skypes of this world making money leveraging what they consider to be their infrastructure. They want a piece of that pie.
You can’t have it both ways, guys. An Open Access approach will allow you to develop the business models that leverage the infrastructure because you’ll be providing a key function to service providers as a distributor. But if you frame the debate in an “us vs. them” way, if you say the pipe business is dumb, if you decide that Google is your competitor, Google has no incentive to work with you. Hence no business model. You’re literally pushing these guys into disintermediating you.
We all agree that a key component of the Anywhere experience is the richness of services available, but it’s high time vertically integrated operators accepted that they’re not the best positioned to deliver most of these services. That doesn’t mean there isn’t money to be made there, on the contrary. It just requires an open mind.
So let’s focus less on getting several hugely expensive fibers to every home and instead on getting more than one service to every customer!